Re-synchronize Images in Woomelly for WordPress
In this article, we will explain how to re-synchronize images in Woomelly for WordPress. It’s important to highlight that this functionality only applies to WooCommerce products that are previously connected with Mercado Libre. Its purpose is to delete existing images (whether in Mercado Libre or WooCommerce) and synchronize new images (whether in WooCommerce or Mercado Libre).
Content
→ What does image re-synchronization consist of?
→ When is it useful to re-synchronize images?
→ Where can images be re-synchronized?
↳ Individually
↳ In batches (bulk actions)
↳ Massively
Before you start: External Image Replication on Mercado Libre
First, it’s important to understand how the process of replicating images from WooCommerce to Mercado Libre works:
1. All external tools, such as the Woomelly plugin, send the URLs of product images to the Mercado Libre marketplace. It is a misconception that the complete image is sent; in fact, the official Mercado Libre API only receives external URLs.
2. Once Mercado Libre receives these URLs, it is responsible for copying the images from the WooCommerce store to its platform. This process can fail for various reasons: the URLs may not point to any image, there may be a blockage preventing access to the images, the images may not be public (i.e., not accessible via their URL in a browser), there could be failures in Mercado Libre’s replication protocols, network errors, among others. These issues can cause the listing on Mercado Libre to be indefinitely paused (remember that Mercado Libre pauses the listing while the images are being copied – we recommend reading our article: Listings Paused on Mercado Libre? 4 New Reasons).
IMPORTANT
Remember to enable Mercado Libre’s IPs on the server where your WooCommerce store is hosted. Moreover, it is advisable not to overwrite images in each synchronization to avoid setbacks. Therefore, go to the Advanced Settings section of the Woomelly plugin and disable image updates.
3. If everything works correctly, your images will be displayed on Mercado Libre without any issues. Otherwise, write to us so we can detect the incident and offer you alternative solutions.
With this in mind, it is very useful to resend images when necessary. That’s why we have made this resource available below.
What does image re-synchronization consist of?
This functionality allows you to resend existing images in your product/publication to the other sales channel. The process ensures a better outcome, as the images are not overwritten, but completely deleted and synchronized again with changes made to the new images.
When is it useful to re-synchronize images?
You can use this function in the following cases:
- If the image update has been omitted in synchronizations and you only want to resend those images
- If you are synchronizing from WooCommerce to Mercado Libre and the images do not display correctly in Mercado Libre. In this case, re-synchronizing them can help discard errors.
- If you are synchronizing from Mercado Libre to WooCommerce and some images do not appear in WooCommerce. Re-synchronizing them can help discard errors.
- If you are synchronizing from WooCommerce to Mercado Libre and you change from a simple publication to a publication with variants. Mercado Libre requires that the images be resent, so this functionality is useful in this scenario.
Where can images be re-synchronized?
You can do this in the following ways:
Individually
By selecting the option to re-synchronize images and synchronize:
In batches (bulk actions)
By selecting the option to re-synchronize images and synchronize (using WordPress’s bulk actions).
Massively
In this case, you must contact technical support to provide you with an extension that enables re-synchronization. This will allow you to perform a massive manual synchronization or an automatic synchronization. However, this option is recommended to be used only in specific cases, as it consumes many resources of the server where your store is hosted.
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